Privacy Policy
Last updated: July 2026
Important note
This Privacy Policy is provided as a general guide to how Briggs Clinical collects, uses and manages personal information. It is reviewed and updated periodically and the most current version will always be available on this page. If you have specific questions or concerns about your privacy, or if anything in this policy is unclear, please contact us at admin@briggsclinical.com.au before sharing your information.
1. Who this policy covers
This Privacy Policy applies to Briggs Clinical (formerly Specialist Speech Pathology Services) and all services delivered under the Briggs Clinical name, including speech pathology assessment and therapy, clinical monitoring, and training and education services.
2. Our commitment
Briggs Clinical is committed to protecting the privacy of clients, participants, referrers and providers whose information we hold. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
3. What information we collect
Contact details; referral information; health information including clinical assessment findings, swallowing and communication status, medical history, treatment notes and monitoring observations; provider and organisational information; website usage data.
4. How information is collected
Through referral forms, direct client and provider contact, monthly monitoring forms completed by provider staff, clinical assessment and session notes, and website contact and download forms.
5. Why we collect and use information
To deliver speech pathology assessment and therapy; conduct clinical monitoring and produce monitoring letters and reports; communicate with clients, families, referrers and providers; and meet legal, regulatory and professional obligations.
6. How information is stored and protected
Client and provider information is stored using secure practice management and business systems. Access is restricted to authorised personnel.
7. Who we share information with
Support coordinators, plan managers and other professionals involved in a client's care where clinically necessary; referral providers where a referral has been accepted; and regulatory bodies where legally required. We do not share personal information for marketing purposes without consent.
8. Health information
Health information is treated as sensitive information under the Privacy Act. We collect, use and disclose health information only where necessary to provide our services or where otherwise required or permitted by law.
9. Data retention
Health records are retained in accordance with applicable legal requirements for health records in Victoria.
10. Accessing or correcting your information
You have the right to request access to or correction of personal information we hold about you. Contact us at admin@briggsclinical.com.au.
11. Making a complaint
If you believe we have handled your personal information incorrectly, contact us directly. If not satisfied with our response, contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
12. Contact for privacy matters
admin@briggsclinical.com.au